The Upgrade Profile Action Logs API allows you to track customer interactions with an upgrade profile, particularly when a customer views or dismisses an upgrade offer without accepting it.

When a customer accepts the upgrade offer, the action is automatically recorded using Apply Upgrade Profile API. You do not need to use the upgrade profile logs API to record a successful upgrade.

Upgrade Profile Flow

• Use the Fetch upgrade profile API to retrieve upgrade profile details for a subscription.
• Use the Upgrade Profile Logs API to track customer interactions with the upgrade profile:
  • BANNER_VIEW → Customer views the upgrade banner.
  • DETAILED_VIEW → Customer opens the upgrade details drawer
  • DISMISSED → Customer dismisses the offer.
• If the customer accepts the upgrade, call the Apply Upgrade Profile API. The successful upgrade is automatically logged, so no separate Upgrade Profile Logs API call is required.

Note: The Upgrade Profile Action Log API only tracks customer interactions. It does not apply or upgrade the subscription.